Cancellations-Should you need to cancel a food or beverage order, please contact Kim at 314-342-5166 with your cancellation request at least 48 hours prior to the event to avoid any charges to your account.
Payment, Service Charge & Taxes- We apologize but we are unable to accept cash as payment for any food or beverage. Levy will charge the suite holder's designated card for food and beverage unless otherwise noted. Any orders on site will be charged to the suite holder unless otherwise noted.
Please note all food and beverage is subject to a 20% service charge plus an applicable 10.179% sales tax. 20% service charge and the 1.5% tourism tax is applied to the menu item prior to check out. The service charge is not a tip or gratuity; additional monies deemed for a tip or gratuity for service, if any, is voluntary and at your discretion.
Security-Please make sure to remove all personal property prior to leaving the suite after the event. Feel free to use the secured storage cabinet provided in each suite. Levy or the Dome at the America's Center is not responsible for any property left unattended in the suites.
Alcoholic Beverages-It is the responsibility of the suite holder to ensure that no minors or intoxicated persons consume alcoholic beverages in their suite(s). We reserve the right to check for proper identification and refuse service to a guest who exhibits signs of impairment. No outside alcoholic beverages will be allowed in the suite. Suite holders are not permitted to take cans, bottles or glasses outside the suite area. Drinks taken into the suite hallway must be poured into disposable cups.
By ordering your food and beverage, you have confirmed reading the policies and procedures and agree to their content.